Summary
- A problem in an AWS data center in Northern Virginia, USA, causes interruptions in services such as Mercado Livre, Alexa, Roblox and Mercado Pago.
- The outage affects Prime Video, Canva and Wellhub, with complaints increasing from 5:40am.
- AWS has identified an issue with the DynamoDB API DNS and is working to speed recovery.
The Mercado Livre shopping site, the virtual assistant Alexa, the online game Roblox and several other online services are down this morning (20) due to what appears to be a problem in AWS, Amazon’s cloud computing division. Complaints about these and other platforms soared from 5:40 am.
According to official monitoring by AWS itself, an operational problem was identified in a data center located in Northern Virginia (US-EAST-1), in the United States. Because of this, “multiple services” from the cloud computing giant are experiencing “outage”.
In the case of Mercado Livre, the official application even opens on the cell phone, but the search does not return any results. Instead, the warning appears that “we have an issue” and that “we are working to resolve it”.
Alexa is silent: you can say good morning or ask for the weather forecast, but Amazon’s virtual assistant doesn’t respond. The lights indicate that the request is being processed, but the device does not say anything. THE Technoblog tested with an Echo Pop.
Amazon points to a problem in DNS access to the DynamoDB API, a database offered to AWS customers. “We are working on multiple parallel paths to accelerate recovery.”
In the update published at 6:27 am, the company said the following:
“We are seeing significant signs of recovery. Most requests should already be fulfilled. We continue to work through a backlog of requests in the queue. We will continue to provide additional information.”
The AWS outage also impacts the streaming service Prime Video, the productivity platform Canva and the well-being app Wellhub (formerly Gympass), according to complaints on the website specializing in digital services DownDetector.
Source: https://tecnoblog.net/noticias/mercado-livre-e-mais-servicos-ficam-fora-do-ar-nesta-manha-de-segunda-feira/
