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After countless speculations, the Intel finally issued a conclusive statement on what is causing the instability issues in the processors 13th Core (Raptor Lake) e 14th generation (Raptor Lake Refresh).
After several analyses, the company concluded that some internal data leaks from the company under the issue already indicated: high operating voltage. According to the company, this voltage increase is due to the microcode algorithm that results in incorrect voltage requests to the CPU, directly impacting the chip’s instability.
Fix will be available in August
Intel has also promised that a patch, scheduled for release in August, will fix the issue.
“We are continuing to investigate to ensure that the instability scenarios for 13th and 14th Gen Core desktop processors are addressed. Intel currently expects to release a patch to partners in mid-August after thorough testing.”
Intel is committed to remediating the situation for our customers and we continue to urge all customers currently experiencing unstable graphics on their 13th and 14th Gen Intel Core desktop processors to contact Intel support for assistance.” says the company in a note.
Manufacturing problem also affected some units
Intel also said that a manufacturing issue related to oxidation affected some 13th-generation Core processors. “However, this issue has been resolved thanks to improved production in 2023. We also analyzed reports of unstable operation on 13th Gen Intel Core desktop processors and found that only a small number of reports of unstable operation can be attributed to a manufacturing issue.”the company said.
Source: https://www.hardware.com.br/noticias/intel-descobriu-o-motivo-problemas-instabilidade-de-cpus.html